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Product misrepresentation and your rights as a consumer

On Behalf of | Aug 24, 2022 | Consumer Protection |

We are a nation of consumers. Whether you purchase an item for necessity or enjoyment, you assume you will get what you paid for. In short, consumers expect that the product will look as described and work as it was designed to. Unfortunately, consumers in North Carolina and elsewhere receive a product that was misrepresented. In short, it does not look like what was advertised, it doesn’t function as promised, it is a counterfeit product or information about the product was concealed.

Misrepresentation of products

Misrepresentation can occur at different phases of a transaction. At the retail sale stage, a consumer might have made the purchase based on false advertising.

At Britton Law, our law firm understands how the misrepresentation of products can impact individual consumers and consumers as a whole. Having these misrepresented products in the stream of commerce can generate much harm if it is not addressed. Oftentimes, a single consumer feels too small, weak and insignificant to go up against a large corporation. However, if impacted consumers collaborate, they could file a legal action to address the misrepresentation of a product and the damages it caused.

Consumer law and protection of consumer rights

When companies misrepresent products, this is not only an unlawful practice but also causes harm to consumers. As such, class action lawsuits are available to consumers how have suffered due to conduct of a corporation or business. Whether it is a misrepresentation, deceptive practices, a breach of contract or harm caused by a defective or dangerous product, consumer laws are put in place to protect consumers and their rights.

Our law firm has a long history of litigating and settling these matters. Our knowledgeable attorneys can help you better understand your legal matter, what options are available and how best to navigate the situation all while protecting your legal rights.